Overpayment or Underpayment via Dragonpay

If you paid using Maya on Shopee and the amount was incorrect (overpayment or underpayment), you may need to coordinate with Dragonpay Customer Support.

What to do next

• Prepare your Shopee order details and payment reference
• Contact Dragonpay support using the details below

Dragonpay Customer Support

• Phone: (02) 8 655-6820
• Hours: Mondays to Fridays, 8:00 am – 6:00 pm
• Email: help@dragonpay.ph

After contacting support, follow their instructions to resolve the payment discrepancy.